3) Were there any take-a-ways or unexpected outcomes from this program that surprised you?
It surprised me how much I could learn in so short a time. (I did compress it into just over 1 week because of other time commitments.) The terminology comes easily now because I have experienced, not just heard about the tools. The nicest thing was the connection made with my teenager. I thought it would help communications and our relationship to know more about her interests, but it went beyond that. My husband, who works with computers and networking from a hardware end, was supportive. I've gained more respect from him. I think my service to others at the school will show improvement too, which may lead others into learning more in time. This could have a domino effect.